Garmin x Myzone Challenge FAQs

Frequently asked questions for Myzone users.

Return to overview page

What is the Myzone x Garmin Challenge?

The Myzone x Garmin Challenge is a global MEPs challenge launching on 1 August 2026, 


How it works:
•    Connect your Garmin watch to Myzone
•    Sync your activity during August
•    Earn 2,000 MEPs by 31 August


Complete the challenge and you'll be entered to win:
• Garmin Forerunner® 970, worth over £600
• Exclusive Myzone merchandise bundle

 

When does the challenge run?

The challenge runs from: 

1 August – 31 August 2026 

What can I win?

Everyone who completes the challenge will be entered into a prize draw to win:

Garmin Forerunner® 970 (worth over £600)

Plus, an exclusive Myzone merchandise bundle. 

How do I take part?

To join the challenge: 

  • Open the Myzone App
  • Connect your Garmin watch through Myzone Go
  • Complete workouts and earn MEPs throughout August
  • Earn 2,000 MEPs between 1–31 August to be entered into the prize draw 

 

Do I need a Myzone Go subscription to take part?

Yes.  Garmin integration is available through Myzone Go, so you’ll need an active Myzone Go subscription to participate in the 2000 MEPs challenge.

If you don’t already have Myzone Go, you’ll be prompted to activate your free trial when connecting your Garmin watch. 

 

THERE IS NO PURCHASE NECESSARY for the Prize Draw. 18+ and age of majority. Open to legal residents of the UK and 49 U.S. states plus DC (Rhode Island and U.S. territories excluded), and any additional territories listed in the Official Rules. Entry Period: 1-31 August 2026 UTC. One Prize: Garmin Forerunner 970 plus Myzone merchandise, approx. GBP 700 / USD 880. Get one entry by completing 2,000 eligible Garmin-recorded MEPs with a connected Garmin and active Myzone Go subscription/trial, OR enter free at [FREE ENTRY URL] without an account, device, subscription, exercise or health data. Standard 14-day Myzone Go trial auto-renews at GBP 5.99 / USD 6.99 monthly unless cancelled under app-store terms. One entry per person. Official Rules: [RULES URL]. 

How long is the Myzone Go free trial?

The length of your free trial depends on whether your Myzone account is connected to a Myzone gym or club.

If you are a member of a Myzone gym or club:

You’ll receive a 30-day free trial of Myzone Go.

To receive this, make sure your Myzone account is connected to your gym or club using their Facility Code before activating your trial.

If you are not connected to a Myzone gym or club:

You’ll receive a 14-day free trial of Myzone Go.

After your free trial ends, you can continue using Myzone Go by on a paid subscription plan. 

 

Unless cancelled before the trial ends, Myzone Go automatically renews through the applicable app store at GBP 5.99 or USD 6.99 per month, subject to the price, taxes, billing cycle, cancellation method, and other terms displayed by Apple App Store or Google Play at purchase. The 14 day trial does not necessarily cover the full 31-day Challenge Period. A subscription is not required to enter the Prize Draw. Free online entry is available here.  

How much does Myzone Go cost?

 Unless cancelled before the trial ends, Myzone Go automatically renews through the applicable app store at GBP 5.99 or USD 6.99 per month, subject to the price, taxes, billing cycle, cancellation method, and other terms displayed by Apple App Store or Google Play at purchase. The 14 day trial does not necessarily cover the full 31-day Challenge Period. A subscription is not required to enter the Prize Draw. Free online entry is available here.  

Is Myzone Go available in my region?

You can view the full list of regions here: What countries is Myzone Go available in? 

 

The Prize Draw is open only to residents of the United Kingdom: England, Wales, Scotland, and Northern Ireland, and the United States: the 49 states other than Rhode Island, plus the District of Columbia.

I already have Myzone Go. Can I take part?

Yes.

If you already have Myzone Go, simply connect your Garmin watch through the Myzone App and you can start participating.

You must have a Garmin device connected in the Myzone app throughout the duration of the challenge to qualify for the prize draw.  

Do I need a Myzone device?

No.

With Myzone Go, you can connect to Myzone using your existing Garmin smartwatch instead of a Myzone device. 

Can I participate if I don’t belong to a Myzone club?

Yes.

The Garmin x Myzone Challenge is available to eligible Myzone users using Myzone Go, whether you train at a Myzone facility or use Myzone independently.

You will need an active Myzone Go subscription to participate. 

How do I connect my Garmin watch?

To connect your Garmin:

  • Open the Myzone App
  • Go to your device connections 
  • Select Garmin
  • Follow the connection instructions 

View setup guide. 

Which Garmin watches are compatible?

The Myzone x Garmin Challenge is available for compatible Garmin smartwatches that support Garmin integration with Myzone.

You can view the full list of supported Garmin devices here:

[Insert supported Garmin devices link] 

How will I know I have entered the challenge?

Once you connect a Garmin device, you will receive a challenge invite via email, in-app notification, and push notification. You must accept this invite to participate in the challenge. 

Do I need to manually enter the challenge?

Once you connect a Garmin device, you will receive a challenge invite via email, in-app notification, and push notification. You must accept this invite to participate in the challenge.

Do my MEPs need to come only from my Garmin watch?

No.

Once your Garmin watch is connected through Myzone Go, all MEPs earned through your Myzone account will count towards the challenge, including MEPs earned through your Myzone device.

*You must have a Garmin device connected in the Myzone app throughout the duration of the challenge to qualify for the prize draw.   

Can I use my Myzone device and Garmin watch together?

Yes.

Once your Garmin watch is connected through Myzone Go, you can continue using your Myzone device.

All MEPs earned will contribute towards your challenge progress. 

Can I use my Garmin watch and my Apple or Android smartwatch together?

No. You can only connect one smart watch to Myzone at a time.  If you already have a smartwatch connected, you must disconnect it before adding Garmin.  

Do my previous MEPs count towards the challenge?

Any MEPs earned from August 1st will count towards the challenge, even if they are earned before you connected your Garmin. 

What happens if I earn more than 2,000 MEPs?

Once you reach 2,000 MEPs, you will have completed the challenge and will be entered into the prize draw.

You can continue earning MEPs throughout the challenge period to track your progress and stay motivated. 

Can I join the challenge after 1 August?

Yes.

You can join at any point during the challenge period.

However, you will need to earn 2,000 MEPs between joining and 31 August to be entered into the prize draw. 

Is there a limit to the number of people who can participate?

No.

There is no limit to the number of members who can take part. 

Why aren’t my MEPs showing in the challenge?

If your MEPs are not appearing, check the following:

  • Your Garmin watch is connected correctly in the Myzone App
  • Your Garmin activity has synced successfully
  • You are using the latest version of the Myzone App

If you are still experiencing issues, please contact challenges@myzone.org

What happens if I disconnect my Garmin during the challenge?

You will remain in the challenge but will not be entered into the prize draw.   

I connected my Garmin before 1 August. Do my MEPs count?

Only MEPs earned during the challenge period (1 August – 31 August 2026) after the challenge has launched will count towards your challenge goal. 

When will the winner be announced?

The winner will be announced around the 10th September 2026.

How will the winner be selected?

The winner will be selected at random from all eligible challenge participants.

The winner selection process will be managed by Myzone. 

Can I take part if I use an Apple Watch or Android smartwatch?

This specific challenge is only available for members connecting a Garmin smartwatch through Myzone Go. 

What happens after my free trial of Myzone Go?

Unless cancelled before the trial ends, Myzone Go automatically renews through the applicable app store at GBP 5.99 or USD 6.99 per month, subject to the price, taxes, billing cycle, cancellation method, and other terms displayed by Apple App Store or Google Play at purchase. The 14 day trial does not necessarily cover the full 31-day Challenge Period. A subscription is not required to enter the Prize Draw. Free online entry is available here. 

Why should I connect my Garmin to Myzone?

Connecting Garmin to Myzone gives you a new way to track your effort, earn MEPs and take part in challenges using the smartwatch you already own.

Whether you’re training at your club, outdoors or at home, Myzone helps you stay motivated, celebrate progress and build consistent exercise habits. 

Where can I find the Terms & Conditions?
I need help setting up Garmin. Where can I get support?

For help connecting your Garmin watch, visit: https://www.myzone.org/contact-us

Back to top